9. The company's sudden policy change triggered a strong public ______, with many customers expressing anger and disappointment. (A) response (B) reaction (C) backlash (D) resistance

1. One of the most intriguing types of ghost stories is that of the phantom hitchhiker. Such stories are particularly (1) ______ because they suggest that ghosts may come into direct contact with the living. Even more (2) ______ is the fact that these spirits are often described as appearing and behaving just like ordinary people, sometimes even interacting physically with those who pick them up. A typical version of the story involves a driver traveling alone at night who offers a ride to a stranger. After dropping the passenger off at a certain location, the driver later (3) ______ that the person had actually died long before the encounter, often on that very same date. Like many ghost stories, such accounts are difficult to (4) ______ and are generally regarded as urban legends. Nevertheless, these tales continue to (5) ______ the imagination of many, leaving it up to each individual to decide whether to believe them. (A) reassuring (B) unsettling (C) convincing (D) misleading

9. The company's sudden policy change triggered a strong public ______, with many customers expressing anger and disappointment.

(A) response

(B) reaction

(C) backlash

(D) resistance

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