28 Why did the phone company lady agree to cut the author’s bill in half?
(A)She simply changed her attitude for no good reason.
(B)She felt respected because of the way she was addressed.
(C)She was too impatient to negotiate further with the author.
(D)She had intended to give the author the cut in the beginning.

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統計： A(7), B(71), C(16), D(6), E(0) #2937090

詳解 (共 2 筆)

#5828157

I was on the phone recently with the phone company discussing the inaccuracies of my bill. The lady I spoke to was not helpful and seemed annoyed. Then, in the midst of the conversation, I threw in a “yes ma’am,” and her entire attitude changed. She became far more helpful and easy to deal with, and she ended up cutting my bill in half, which was more than I had even asked for.

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#5794869
為什麼電話公司的女士同意將作者的賬單減半...
(共 102 字，隱藏中）
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