38. Why is the woman calling?
(A) To confirm a meeting time.
(B) To request a payment.
(C) To explain a change in a booking.
(D) To offer a membership discount.

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統計： A(2), B(2), C(36), D(0), E(0) #3822608

詳解 (共 1 筆)

#7326262
Questions 38 through 40 refer to the following conversation. 
Good morning, Mr. Lee. I'm calling from the Centerville Hotel. I'm afraid we have a slight complication with your reservation for next week. 
Oh, is everything okay? I received a confirmation email yesterday. 
Yes, you did, but due to a maintenance issue with the air conditioning on the fourth floor, we've had to close several standard rooms. We don't have the king suite you booked available anymore. 
That is inconvenient. I have meetings in the room and need the space. 
I understand. We can upgrade you to the executive suite on the top floor at no extra charge. It has a separate living area which is perfect for meetings. 
That actually sounds better. I appreciate you accommodating me.
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第 38 至 40 題參考以下對話。
李先生，早安。我是森特維爾飯店的。很抱歉，您下週的預訂出現了一些小問題。
哦，一切都好嗎？我昨天收到了確認郵件。
是的，您收到了。但由於四樓的空調出現維修問題，我們只好關閉幾間標準房。您預訂的豪華套房現在已經沒有空房了。
這很不方便。我需要在房間開會，需要更大的空間。
我明白。我們可以免費為您升級到頂樓的行政套房。它有一個獨立的起居區，非常適合開會。
聽起來不錯。感謝您的安排。
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