86. What is the main purpose of the call?
(A) To schedule a meeting
(B) To report on a maintenance issue
(C) To complain about a noise
(D) To request new equipment

Hello, this is Mark from the maintenance division calling for Miss Green. I received your ticket about the water leak in the ceiling of the conference room on the 4th floor. I went up to inspect it and it seems the leak is coming from the air conditioning unit on the roof, not the pipes. I've placed a bucket there for now but I can't fix the roof.Unit until the rain stops, which the forecast says will be tomorrow, please keep the door locked so no one sleeps on the wet floor. I'll update you once the repair is complete.