102. We regularly gather feedback from our customers to improve the quality of our products and services, _____ we are meeting their needs.
(A)warranting
(B)making sure
(C)pledging
(D)calling for

198. Which of the following is commonly mentioned in the three user comments about Glamify Cosmetics products? (A)The quality of the packaging. (B)The speed of the delivery. (C)The variety of shades available. (D)The formula and performance of the product.

199. What is the reason for Rita's request for a refund? (A) She did not like the colors of the eyeshadow palettes. (B)She experienced fallout when applying the product. (C)The product was not delivered on time. (D)The eyeshadow palettes were damaged during shipping.

200. What can be inferred about Rita's purchasing decision based on her email to Glamify Cosmetics? (A) Rita was completely satisfied with the eyeshadow palettes she received. (B)Rita was interested in exchanging the eyeshadow palettes for a different product. (C)Rita returned the eyeshadow palettes due to dissatisfaction with the product. (D)Rita was planning to buy more eyeshadow palettes from Glamify Cosmetics in the future.

101. It's regrettable that our company _____ a more diverse and inclusive workforce earlier, as it could have enriched our perspectives and boosted our performance. (A)do not have (B)will not have (C)had not had (D)would not have

103. By listening to our customers and staying _____ about their preferences, our company can stay ahead of the curve and continue to provide value in the marketplace. (A)informed (B)information (C)informal (D)inform

104. Our bank is committed to _____ a safe and secure banking experience, which is why we use the latest technology and security measures to protect our customers' data. (A)providing (B)provide (C)provision (D)provided

105. As a member of our baking club, you will have _____ our monthly newsletter, featuring our latest recipes and tips. (A)access to (B)access (C)excessive (D)excessive to

106. The company's motivation _____ its market share was fueled by the increasing demand for its products. (A)extending (B)expanding (C)to extend (D)to expand

107. We have a highly talented and motivated team, which gives us a significant advantage over our _____ in the marketplace. (A)guarantees (B)protagonists (C)rivals (D)contractors

108. _____ the intense competition in the industry, their latest product's unique features give it a strong market appeal. (A)However (B)Despite (C)While (D)As though