試題詳解

16. Ken: Hello. This is Ken Wang. I bought a jacket on your website a month ago. I haven’t received it. Why?
Joy: Hi, Mr. Wang. Let me check. Ah!________ Our records show a delay in delivery.
Ken: Well, you should have called me about it.
Joy: I’m truly sorry. I’ll try my best to send it out to you today.
(A) I could not find any records of your order.
(B) I phoned you last week about that order.
(C) There was no order placed for the jacket.
(D) There has been a problem with that order.