168. What is the main issue Alex Mason is expressing in the email?
(A)A dissatisfaction with the team dynamics at the Parkview Plaza branch.
(B)A request for additional staff to address the workload at the Parkview Plaza branch.
(C)Concerns about the temporary variations in workload among different branches.
(D)An ongoing pattern of disproportionate workload assigned to Parkview Plaza.

164. What is the primary objective of the social media post? (A)To communicate a recent staffing need within the company. (B)To endorse a novel product or service offered by the platform. (C)To solicit new suppliers to collaborate with the platform. (D)To extend a promotional opportunity for existing suppliers on the platform.

165. What is one of the benefits mentioned for suppliers who take up this advertising opportunity? (A)Free advertising for life. (B)Targeted exposure to their ideal customer base. (C)Guaranteed sales increase. (D)A permanent spot on the platform.

166. Which of the following is NOT mentioned in the social media post? (A)Affordable rates for banner ads. (B)A discount for new suppliers on the platform. (C)Limited availability of advertising slots. (D)Driving traffic, leads, and sales.

167. What is the implication of the phrase "Limited slots available" in the post? (A)There is a maximum number of suppliers who can join the platform. (B)The advertising opportunity will only be available for a short period. (C)There are only a few spots available for the banner ad. (D)The banner ad will be displayed for a limited time.

169. What are some of the consequences of the excessive workload mentioned in the email? (A)A decline in customer satisfaction, decreased stress levels, and burnout. (B)A decline in the quality of customer service, increased stress levels, and burnout. (C)An increase in customer satisfaction, decreased stress levels, and improved team morale. (D)A decrease in overall productivity, increased stress levels, and improved customer service.

170. What does Alex Mason request in the email? (A)A reevaluation of team responsibilities to balance the workload. (B)Implementation of a transparent and equitable workload distribution system. (C)Additional staff to be hired to reduce the workload at the Parkview Plaza branch. (D)A performance review of the Parkview Plaza branch to identify workload challenges.

171. What does Alex believe will happen if the workload allocation issue is addressed? (A)The team's morale will improve, and overall productivity and customer satisfaction will increase. (B)The team's morale will decline, and overall productivity will decrease. (C)The quality of customer service will decline, and stress levels will increase. (D)The workload will become more manageable, but there will be no impact on customer satisfaction.

172. According to the information, which of the following approaches is recommended to avoid burnout? (A)Completing time-consuming tasks one after the other. (B)Treating tasks like puzzle pieces that fit together. (C)Scheduling back-to-back meetings. (D)Avoiding breaks in between tasks.

173. What is the suggested strategy to minimize the negative emotional impact of dreaded tasks? (A)Scheduling them at the beginning of the day. (B)Scheduling them at the end of the day. (C)Scheduling them right before lunchtime. (D)Scheduling them right after lunchtime.

174. What is the ultimate goal of prioritizing tasks that make one feel positive and engaging in activities that provide a mental high? (A)To end the day with a net negative emotion. (B)To end the day with a net neutral emotion. (C)To end the day with a net neutral or positive emotion. (D)To end the day with a net positive emotion.