172. The word “those” in line 3, paragraph 1 refer to:
(A)Employers.
(B) Job seekers.
(C) Employees with flexible working arrangements.
(D)Employees not granted the flexibility to manage their schedules.

168. The word “extraordinary” in line 3, paragraph 1 is closest in meaning to: (A)“after a long time or after a lot of things happened” (B) “extremely unkind and unpleasant” (C) “having an attitude that is not helpful and not expecting success” (D)“very much more impressive than usual”

169. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “We value each and every one of you, and we want to reward you for your contributions to our growth.” (A)[1] (B) [2] (C) [3] (D)[4]

170. Who will be able to take part in the prize draw? (A)Those who work on a full-time basis. (B) Those who work on a voluntary basis. (C) All suppliers and contractors. (D)All interns.

171. What is the main purpose of the prize draw? (A)To decide who will be promoted to senior manager. (B) To settle a dispute between the team members. (C) To express thanks for the contributions to the company. (D)To appreciate the significance of the year-end party.

173. What is the reason behind the higher productivity scores of employees with schedule flexibility? (A)They can work longer hours. (B) They have more personal time. (C) They can balance personal and professional responsibilities. (D)They are more motivated by their work.

174. What is the benefit of offering schedule flexibility for employers? (A)Improved employee morale. (B) Higher retention rates. (C) Increased absenteeism. (D)Better quality of products.

175. According to the passage, in order to create a more positive and supportive work environment, leading to a more loyal and dedicated workforce, what should employers do? (A)They should fully recognize the importance of building strong relationships with their customers. (B) They should demonstrate demonstrate appreciation for their employees' personal lives and placing their well-being as a top priority. (C) They should adopt the zero-tolerance policy to punish employees who are not punctual for meeting. (D)They should give employees financial rewards on a monthly basis.

176. The type of the content of this email is: (A)A proposal. (B) The final draft of an employment contract. (C) A draft trade agreement. (D)A complaint about the lack of employee training.

177. Which of the following is most likely to be the job title of Monica Wilson? (A)Sales Team Lead (B) Production Planner (C) Quality Control Supervisor (D)Human Resources Manager

178. Which of the following is NOT included in the memo? (A)The estimated costs of the course. (B) The introduction to the lecture of the course. (C) The basic outline of the course. (D)The place where the course will take place.