178. Which of the following is NOT included in the memo?
(A)The estimated costs of the course.
(B) The introduction to the lecture of the course.
(C) The basic outline of the course.
(D)The place where the course will take place.

174. What is the benefit of offering schedule flexibility for employers? (A)Improved employee morale. (B) Higher retention rates. (C) Increased absenteeism. (D)Better quality of products.

175. According to the passage, in order to create a more positive and supportive work environment, leading to a more loyal and dedicated workforce, what should employers do? (A)They should fully recognize the importance of building strong relationships with their customers. (B) They should demonstrate demonstrate appreciation for their employees' personal lives and placing their well-being as a top priority. (C) They should adopt the zero-tolerance policy to punish employees who are not punctual for meeting. (D)They should give employees financial rewards on a monthly basis.

176. The type of the content of this email is: (A)A proposal. (B) The final draft of an employment contract. (C) A draft trade agreement. (D)A complaint about the lack of employee training.

177. Which of the following is most likely to be the job title of Monica Wilson? (A)Sales Team Lead (B) Production Planner (C) Quality Control Supervisor (D)Human Resources Manager

179. According to the memo, which of the following is NOT the main purpose of the course in the second week? (A)To analyze the needs and expectations of the audience to identify them. (B) To craft messages that are both clear and concise. (C) To work together as a team to create a presentation. (D)To employ efficient methods of arranging and structuring the information.

180. What is true about the course in the memo? (A)The course is free for all staff members and interns. (B) The course will last for four months. (C) The course will be held at a stadium near the company. (D)The course will have two trainers.

181. Which of the following is NOT offered by Grand-Canada-Office-Equipment Supplier in the advertisement? (A)Ballpoint pens and sticky notes. (B) Scissors and rulers. (C) Staplers and correction tape. (D)Whiteboard markers.

182. What is the benefit of purchasing office equipment from the supplier mentioned in the advertisement? (A)They offer the cheapest prices on the market. (B) Their equipment is made from low-quality materials. (C) They have a wide range of equipment to suit different needs and budgets. (D)They only cater to well-established businesses.

183. What is the common trait shared by Grand-Canada-Office-Equipment Supplier’s regular customers? (A)They all work in the same industry. (B) They all have the same job title. (C) They all have the same hobbies and interests. (D)They all appreciate the products provided by Grand-Canada-Office-Equipment Supplier.

184. According to the invoice, how much did On-Norm-Pro Tech Company save from the discount prices? (A)$3960 (B) $4960 (C) $5960 (D)$6966