試題詳解

Citizen: ______

Operator: And the reason for your call?

 Citizen: Well, the park in our neighborhood looks terrible. I mean, there’s litter everywhere and nobody has picked it up. 

Operator: I see. One moment please.
(A) I’d like to speak to Environmental Services, please.
(B) Yes, you may hand the problem to our department.
(C) Read it before you hand it in to the director, please.
(D) Please turn right at the next corner to find the center.