185. What does the customer hope to achieve by emailing the shop owner?
(A)To receive guidance on how to place an order.
(B)To demand a refund for failed orders.
(C)To report a problem with the shop's physical location.
(D) To offer a suggestion for a new flavor of wheel cake.

181. According to the ad, where can customers pick up their online orders from Wheelie Treats? (A)At the busy intersection. (B)At the customer's home. (C)At a nearby park. (D)At the shop's physical location.

182. What is the main advantage of ordering Wheelie Treats' wheel cakes online? (A)They are less expensive than in-person orders. (B)They are delivered directly to the customer's home. (C)They are made with lower-quality ingredients. (D) They save the customer time by avoiding waiting in line.

183. According to the email, what problem has the customer been experiencing with the shop's online ordering system? (A)The transaction keeps failing without explanation. (B)The website is too slow to load. (C)The customer cannot find the shop's website. (D) The shop does not offer online ordering.

184. What action does the customer expect the shop owner to take in response to the email? (A)Offer a discount for the failed orders. (B)Immediately fix the online ordering system. (C)Provide guidance on how to successfully place an order. (D) Send the customer a free sample of each flavor of wheel cake.

186. What was the outcome of the legal proceedings for the public figure involved in the drunk driving incident? (A)They faced no legal consequences. (B)The public figure was found not guilty. (C)Justice was served in the court of law. (D) The public figure was sentenced to life in prison.

187. What is the negative impact of continuing to attack the public figure on social media? (A)It promotes hate and negativity. (B)It is a necessary consequence of their actions. (C)It is the only way to ensure accountability. (D) It spreads positivity and kindness.

188. What is Kevin Mason's argument against Dennis Cooper's post? (A)Forgiveness should always come without justice. (B)The public figure has already paid for their mistake. (C)Social media should be used to hold people accountable. (D) The public figure should be attacked and shamed on social media.

189. What is Dennis Cooper's position on promoting positivity? (A)Moving forward is impossible without holding onto anger and resentment. (B)Spreading positivity and kindness is not important. (C)Holding onto anger and resentment is necessary for forgiveness. (D) Promoting positivity and kindness is essential for moving forward.

190. According to the email, what is the goal of TVM Corporation in regards to its reputation and client service? (A)To prioritize online behavior over client service. (B)To work closely with social media influencers to harm the company's reputation. (C)To maintain the company's reputation with no regard to clients. (D) To collaborate and maintain the company's reputation while continuing to provide excellent service to clients.

191. According to the letter, what are the two options offered as part of the employee benefits package? (A)Free daily lunches or $1,200 monthly allowance for transportation. (B)Free daily breakfasts or $800 monthly allowance for meals. (C)Free monthly lunches or $1,200 daily allowance for meals. (D) Free daily lunches or $1,200 monthly allowance for meals.