190. What is true about the incident?
(A) Molly got a new employee an hour after she successfully left the office building.
(B) Ivy issued a new employee card an hour after Molly texted her.
(C) Ivy and Molly had a meal together at the employee canteen the next day.
(D) Molly got a free lunch at the employee canteen.

152. Why was the customer unwilling to pay by credit card online? (A) The customer believed the online checkout process was not trustworthy. (B) The customer was not a credit card holder. (C) The customer had maxed out the credit card that month. (D) The customer found it more convenient to collect the order in person.  

153. According to the screenshot, what is true? (A) Mrs. Alibuki and her kids will go back to Nuyorshi Restaurant together. (B) A total of five passengers are in the taxi right before they arrive at the airport. (C) Mrs. Alibuki is going to catch a flight. (D) Mrs. Alibuki would like to go to the airport directly from her current location.

154. According to the screenshot, what is NOT implied? (A) The fee for the return journey wasn’t included in the estimated amount. (B) Mrs. Alibuki will not get on the flight with her husband. (C) Mrs. Alibuki’s will hail another taxi at the airport after her husband leaves. (D) The luggage that the passenger was carrying would incur some costs.

155. What is the purpose of this email? (A) To inform the crisis of the supply chain. (B) To express General Manager’s appreciation of the staff’s hard work. (C) To assign tasks. (D) To introduce the students who are going to visit the company.

156. Which of the following activities are not on the agenda for the visit of the students? (A) Listening to the CFO’s speech on labor relations. (B) Looking around a few departments. (C) Eating free lunch at the staff canteen. (D) Watching the video at the meeting room.

157. The word “incentives” in paragraph 2, line 8, is closest in meaning to _____ . (A) satisfaction (B) motivation (C) hesitation (D) temptation

158. The word “isolation” in paragraph 2, line 2, is closest in meaning to _____ . (A) traveling alone (B) leading a lonely life (C) having disconnected thoughts (D) feeling insecure

159. Which of the following isn’t mentioned in the leaflet as a way of helping vulnerable people? (A) Donating money. (B) Working at a hospitable cafe. (C) Drop a patient’s visitors off at the hospital. (D) Spending time with people who might not stay socially connected.

160. According to the leaflet, what is NOT true? (A) National Family Charity Organization are trying to bring in new blood. (B) To attract volunteers, helping change lives can be one of the good motivators. (C) Those who wish to help should contact National Family Charity Organization online. (D) The hospital cafes profit from patients and their visitors so that National Family Charity Organization can build more hospitals and hire more health professionals.

161. What does this ad sell? (A) A tutorial on how to persuade people. (B) A web design service. (C) An online course in presentation skills. (D) Material for a talk giving information about something.

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