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191.What were the two key factors that contributed to Fiona's success in managing BB Cafe
Tarneit?
(A) Introducing a new coffee blend and reducing staff turnover.
(B) Implementing innovative marketing strategies and training a high-performing team.
(C) Increasing revenue and expanding the store's physical footprint.
(D) Reducing operational costs and increasing employee benefits.
答案：登入後查看
統計： A(0), B(68), C(3), D(4), E(0) #3168578
統計： A(0), B(68), C(3), D(4), E(0) #3168578
詳解 (共 2 筆)
yu
#6536552
| I am writing to express my interest in the position of Store Manager at the new BB Cafe branch in Camberwell, which is set to open on June 1st of next year. As the current store manager of BB Cafe Tarneit, I believe that my experience and achievements make me a strong candidate for this position. Over the past two years, I have successfully managed BB Cafe Tarneit and overseen significant growth and success in the store's operations. During this time, we have achieved a 20% increase in revenue and a 15% increase in customer satisfaction ratings. These achievements are a result of my focus on implementing innovative marketing strategies,training, and mentoring a high-performing team, and ensuring that the store operates efficiently and effectively. One of the major marketing initiatives I led was the introduction of a new loyalty program. This program incentivized repeat business and encouraged our customers to bring in their friends and family. As a result, we saw an increase in our repeat customer rate by 30% and a growth in our overall customer base. I have also implemented various training programs that have resulted in an improvement in the performance of the team members. This includes a coffee-making workshop that improved the quality of our coffee and resulted in a 20% increase in coffee sales. I am willing to take on the challenge of managing the new Camberwell branch, even though it is located far from my home. I am eager to contribute to the growth and success of the new branch and I do not require an increase in salary. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further. Sincerely, Fiona Sartor Store Manager, BB Cafe Tarneit |
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191.What were the two key factors that contributed to Fiona's success in managing BB Cafe Tarneit?
(A) Introducing anew coffee blend and reducing staff turnover.
(B) Implementing innovative marketing strategies and training a high-performing team.
(C) Increasing revenue and expanding the store's physical footprint.
(D) Reducing operational costs and increasing employee benefits.
(A) Introducing a
(B) Implementing innovative marketing strategies and training a high-performing team.
(C) Increasing revenue and expanding the store's physical footprint.
(D) Reducing operational costs and
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正確答案是：(B) Implementing innovative marketing strategies and training a high-performing team.
✅ 解題解析：
題目問的是：Fiona 在管理 BB Cafe Tarneit 成功的兩個關鍵因素是什麼？
請看原文中的這一段：
"These achievements are a result of my focus on implementing innovative marketing strategies, training, and mentoring a high-performing team, and ensuring that the store operates efficiently and effectively."
這句話點出了兩個主要成功因素：
-
Innovative marketing strategies（創新的行銷策略）
-
Training a high-performing team（訓練並培養高效能團隊）
❌ 錯誤選項說明：
-
(A) 提到「新的咖啡豆」與「降低員工流動」，原文沒提到這兩件事。
-
(C) 雖然有提到「increase in revenue」，但沒有提到「擴大實體空間」。
-
(D) 原文沒提到「降低營運成本」或「提高員工福利」。
? 總結：
Fiona 的成功來自她的行銷創意與團隊訓練能力，正確答案為 (B)。
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