193. According to the form, what is NOT true?
(A) Nick Hatley thought she had paid a fair price for the special exhibition.
(B) In general, the special exhibition Nick Hatley saw was as good as she expected.
(C) After going to the exhibition, Nick Hatley became more interested in art.
(D) Nick Hatley allowed the museum to keep in contact by email.

189. Which of the following is NOT true? (A) Eason Casey had an argument with FFG’s cleaning staff. (B) FFG has four trainers at the very least. (C) FFG currently offers two kinds of membership plans. (D) Eason Casey made the refund request by submitting an online form.

190. Which of the following is true? (A) Eason Casey got the full refund just because he made a refund request within the first three days of his contract. (B) Eason Casey can visit Tina Flanders in person when he would like to apply for membership again. (C) Originally, Eason Casey did not want to cancel his membership, but by law, he got a full refund due to his injury. (D) Eason Casey was not satisfied with his trainer, Spiral Kevin

191. What can be inferred from the announcement? (A) Entry into the museum is complimentary on weekends. (B) Free parking is widely available near the museum. (C) The museum is wheelchair user friendly. (D) The museum is within easy walking distance from the city center.

192. Which of he following is NOT true about the special exhibitions? (A) The two exhibitions are from the same artist. (B) The museum charges different amounts for the two exhibitions. (C) A total of three rooms are used as venues for the exhibition ”Landscape Beauty”. (D) A bilingual guide has been assigned to each special exhibition.

194. What is the best subject of the email? (A) The technical issue of your account has been resolved. (B) Please check out your rewards for completing the feedback form. (C) Purchase the perfect gift for someone special. (D) Become a major sponsor of the Penny-Patty Museum.

195. Which of the following is most likely the job title of Tracy Lin? (A) Technical Account Manager (B) Global Supply Manager (C) Procurement and Logistics Manager (D) Guest Services Coordinator

196. According to the webpage, which of the following is NOT included in the Topspin Bus app? (A) Paying for travel insurance by credit card. (B) Viewing bus timetables. (C) Buying bus tickets without the need to create an account. (D) Keeping passengers informed of services changes.

197. What should a user of the Topspin Bus app do if he or she would like to ask for customer support? (A) Fill in an online form provided by the app. (B) Fill out a paper form at the station information desk. (C) Call the bus company on the landline. (D) Start an online chat in the app.

198. According to the timetable, which of the following is NOT true about Bus No. 58 from Airport to City? (A) On Saturday, the total number of Bus No. 58 is five. (B) The first bus departs earlier on weekends than on weekdays. (C) There are two stops in the Airport area. (D) The Bus No. 58 operates hourly on weekdays.

199. Why was the email written? (A) To sue the bus company on grounds of unfair dismissal. (B) To express her anger at the traffic delay. (C) To report the bus driver for improper conduct. (D) To ask the bus company to compensate her for her loss of earnings.