198. According to John Henderson’s review on June 16, which of the following is NOT true?
(A) John Henderson signed up for the online Hotel and Restaurant Management Career Diploma Program.
(B) Some problems arose when John Henderson tried to watch the online tutorials.
(C) John Henderson did contact Customer Support by email but did not get immediate responses.
(D) A Customer Support specialist did apologize to John Henderson on the day he contacted Customer Support.

194. The word “raffle” in the last line of the invitation card, is closest in meaning to _____ . (A) a lucky draw (B) a keynote speech (C) a soft opening (D) a census

195. Who will be eligible for a free overnight stay at the Boutique George Hotel? (A) All members of the Fashion Designers' Guild. (B) The members who have a leading role in the Fashion Designers' Guild. (C) A limited number of staff members of Wan Pun Estate. (D) A few prize winners, according to the results of the raffle.

196. According to the web page, which of the following is true about the online Hotel and Restaurant Management Career Diploma Program? (A) No in-person courses on the same topic were mentioned in the web page. (B) The program is aimed at entry-level positions in restaurants, hotels, resorts, cruise ships, and more. (C) The flexibility of the program provides the opportunity to learn on their own schedule for those who have to work. (D) The program will put higher emphasis on digital marketing techniques and social responsibility.

197. Which of the following might NOT be among one of the course objectives of the online Hotel and Restaurant Management Career Diploma Program? (A) Financial risk management. (B) Employee management skills. (C) Food hygiene regulations. (D) Restaurant menu planning.

199. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “In fact, no similar problems were reported to our engineer teams during the week your issue came up.” (A) [1] (B) [2] (C) [3] (D) [4]

200. According to the email, which of the following is true? (A) Jeff Diamant is likely to work as Customer Support specialist for Marprette College. (B) John Henderson will not be refunded because of the negative review he posted. (C) John Henderson is likely to be sued for breach of contract. (D) Jeff Diamant asked John Henderson to delete the review in exchange for a full refund.

1. Use the fact that = 1 to find the value of . (A)∞ (B)0 (C)1 (D)(E)

2. Fur what values of a,m, and b does the functionsatisfy the hypotheses of the Meau Value Theorem on the interval [0,2]? (A) a=3,m= 1,b=4(B) a = 3,m= 2,b=3(C) a =3,m= 4,b =1 (D) a=2m=1,b=3(E) None of the above 

3. Define(A) Does not exist (B) 1 (C)2 (D) (E)0

4. Assume a = 2tant,y = sec2t - 1. Find an equation for the line tangent to the curvo at the point where t =. (A) y=-x-1(B)y=-x+1(C)y=x (D)y=x+1 (E)y=x-1