200.What issue was found with the delivered chicken (breast)?
(A)It was overpriced.
(B)It was missing from the order.
(C)It smelled unpleasant.
(D)It was of inferior quality.

196.Based on the purchase order, which of the following statements is NOT accurate? (A)The regular customer discount is 10%. (B)The total price of the order is $2,201.5. (C)The delivery address is CHOOL Head Office. (D)The payment method is Credit Card.

197.According to the purchase order, by what date should the order be delivered? (A)April 1, 2020. (B)April 3, 2020. (C)April 5, 2020. (D)April 7, 2020.

198.Based on the information provided in the fax, which of the following statements is NOT accurate regarding the order modification? (A)The request is to add 15 kg of Apples. (B)The request is to add 5 kg of Chicken (breast). (C)The request is to add 10 kg of Beef (steak). (D)The request is to add 20 kg of Chicken (breast).

199.What is the purpose of Grace Lee's email to Rossi's Fresh Grocer? (A)To inquire about the delivery status of the order. (B)To complain about the wrong delivery address. (C)To request a refund for the spoiled chicken. (D)To express gratitude for the prompt delivery.

176.According to the table, which stressor did the highest percentage of junior-level employees strongly agree or agree with? (A) With the rise of technology, it's become harder to "switch off" from work. (B)Mental health challenges result from high job demands, low job control, or lack of support from managers and colleagues. (C)Feeling overwhelmed and being unable to meet constant demands cause burnout. (D)The increasing use of contract work has resulted in more job insecurity.

177.To address the challenge of feeling overwhelmed, which solution is proposed in the email? (A) Implementing structured technology breaks to disconnect and recharge. (B)Enhancing mental health support programs for employees. (C)Reducing workloads through task prioritization and workload redistribution. (D)Assessing and refining job security measures for contract employees.

178.What is the proposed solution to alleviate job insecurity concerns for contract employees? (A) Implementing structured technology breaks to disconnect and recharge. (B)Enhancing mental health support programs for employees. (C)Reducing workloads through task prioritization and workload redistribution. (D)Assessing and refining job security measures for contract employees.

179.Which solution aims to promote a healthier work-life balance according to the email? (A) Implementing structured technology breaks to disconnect and recharge. (B)Enhancing mental health support programs for employees. (C)Reducing workloads through task prioritization and workload redistribution. (D)Assessing and refining job security measures for contract employees.

180.Based on the email, which of the following statements is NOT true about Terry's attitude towards the results of the survey? (A) Terry acknowledges the key stressors that employees are facing. (B)Terry dismisses the survey results as irrelevant. (C)Terry proposes specific solutions to tackle the identified challenges. (D)Terry emphasizes the importance of discussing the proposals further.

181.What is the loyalty program offered by the cafe chain? (A) Free mobile app. (B)A coffee of your choice every week. (C)Exclusive cafe merchandise. (D)Limited-edition coffee blends.