60 One tip for dealing with difficult customers is to put your emotions aside when listening to their __________or concerns and sincerely thank them for sharing.
(A)complaints
(B)compliments
(C)supplements
(D)commitments

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統計： A(132), B(19), C(12), D(6), E(0) #1766058

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(A)complaints 抱怨 (B)...
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60 One tip for dealing往來 with difficult customers is to put your emotions aside把…暫且放在一邊  when listening to their __________or concerns關心；關注 and sincerely真誠地，誠實地 thank them for sharing.
(A)complaints
(B)compliments
(C)supplements
(D)commitments

60 與難相處的客戶打交道的一個技巧是，在傾聽他們的__________或顧慮時將情緒放在一邊，並真誠地感謝他們的分享。
(A)抱怨 (B) 讚美 (C) 補充 (D) 承諾

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