197. When did Kevin ask Lily to reschedule his meeting with the Johnsons?
(A)On August 2 at 5:30 PM.
(B)On August 3 at 10:00 AM.
(C)On August 4 at 8:30 AM.
(D)On August 5 at 11:00 AM.

193. Which of the following correctly matches the lesson with its purpose in Dr. Jane's one-day workshop? (A)Introduction - Outline strategies for delivering positive feedback (B)Understanding and Preparing Feedback - Discuss the benefits of positive feedback (C)Delivering Positive Feedback - Provide guidance on how to deliver negative feedback constructively (D)Wrap-up and Reflection - Review the key concepts covered in the workshop and provide participants with a chance to reflect on what they have learned.

194. Which of the following topics will be covered in Dr. Jane's one-day workshop on effective feedback, as described in Sophia's email? (A)The importance of communication skills in feedback delivery. (B)Techniques for understanding and preparing feedback. (C)Strategies for delivering condescending negative feedback. (D)A comprehensive overview of human resources solutions.

195. Which of the following statements is NOT true about Sophia's email? (A)Sophia is representing ABC Solutions. (B)The workshop will cover topics such as preparing and delivering feedback. (C)The workshop will take place at Dr. Jane's office. (D)The email invites Dr. Jane to conduct a one-day workshop on effective feedback.

196. According to the schedule, what is the arrival time in Spokane for Kevin Parker's return trip? (A)8:00 AM. (B)9:00 AM. (C)10:00 AM. (D)11:00 AM.

198. What did Kevin ask Lily to do on August 4? (A)Reschedule his meeting with the Johnsons to the next week. (B)Reschedule his meeting with the Johnsons to 2 PM that day. (C)Book a flight for him to St. Louis. (D)None of the above.

199. Why did Lily decide to resign from her position as Kevin's secretary? (A)She didn't like the company or her colleagues (B)She was unhappy with her salary (C)She wanted to move on to other opportunities (D)She didn't like the city where she worked

200. What is the most likely response from Kevin to Lily's resignation email? (A)Asking her to reconsider and stay with the company (B)Thanking her for her contributions and wishing her the best in her future endeavors (C)Offering her a raise or promotion to encourage her to stay (D)Criticizing her performance and expressing disappointment in her decision to resign

101. Our product development timeline _____ with our marketing campaign, so we need to ensure that both teams are aligned on priorities and timelines. (A)familiarizes itself (B) touches base (C)overlaps (D)realigns

102. From the thousands of local shops and services _____ form the backbone of our communities to the biggest brands, every one can make a difference. (A)which (B) whose (C)they (D)theirs

103. Effective communication skills are essential for office workers, as they need to be able to _____ their ideas clearly and work collaboratively with colleagues from diverse backgrounds. (A)concise (B) consult (C)contradict (D)convey