試題詳解

198. According to the proposal, which of the following best describes the main objective of the Effective Communication Skills training module?
(A)To teach employees how to speak louder and with more authority.
(B)To help employees understand the importance of nonverbal communication.
(C)To improve employees' ability to communicate effectively with colleagues, clients, and customers.
(D) To teach employees how to avoid conflicts in the workplace.