申論題內容
(一) Imagine that you were a clerk working at the front desk in a hotel. A group
of guests arrived at your hotel with their proof of reservation for tonight.
However, you checked the computer in your desk and there was no record
of their reservation. And all the hotel rooms were occupied during that
night. How would you deal with this problem? And what would you do
when this group of guests showed their anger about this mistake made by
your hotel?
阿摩線上測驗
登入