187.What is Vivian's suggestion for updating the restaurant atmosphere?
(A) Adding more meat-based menu options.
(B) Updating the lighting, furniture, and color scheme.
(C) Reducing the size of the restaurant.
(D) Closing the restaurant on weekends.

183.What is the primary concern of the letter writer about the bus driver's behavior and customer service? (A) The negative impact on the reputation of the Public Transport Authority. (B) The inconvenience caused to the passengers. (C) The lack of professionalism and disregard for passenger safety. (D) The potential legal consequences for the bus driver.

184.What steps does the Public Transport Authority promise to take to prevent similar incidents from happening in the future? (A) They will ignore any future complaints. (B) They will investigate any future complaints thoroughly. (C) They will prioritize employee conduct over passenger safety and well-being. (D) They will blame any future incidents on the passengers.

185.How might the Public Transport Authority's response differ if Mr. Johnson had not reported the driver's behavior? (A) They would have investigated the matter internally. (B) They would have fired the driver immediately. (C) They would have blamed Mr. Johnson for the incident. (D) They would not have taken any action.

186.What is King Cow looking for in potential marketing specialists? (A) Experienced and conservative individuals. (B) Fresh and innovative minds. (C) Senior marketing executives. (D) Tech-savvy social media influencers.

188.Why does Sue suggest introducing more plant-based and healthy menu options? (A) To increase expenses. (B) To appeal to older generations. (C) To reduce employee workload. (D) To appeal to younger generations who are more health-conscious and environmentally aware.

189.What is Paul's suggestion for making the healthy menu items more appealing? (A) Making them more expensive. (B) Reducing the quality of the ingredients. (C) Adding unique and creative twists to the menu items. (D) Making them less healthy.

190.Based on the menu, which team member's suggestion is most likely to have been implemented? (A) Vivian. (B) Sue. (C) Paul. (D) None of the above.

191.What does "cultural fit" refer to in the context of hiring new employees? (A) Finding someone with similar values and beliefs as the company. (B) Treating everyone fairly and giving them an equal chance to get the job. (C) Having a mix of people from different backgrounds and experiences. (D) Creating rules and programs to make everyone feel included.

192.What does it mean when a company receives awards or special recognition for including and respecting different people? (A) Finding someone with similar values and beliefs as the company. (B) Having a mix of people from different backgrounds and experiences. (C) Creating rules and programs to make everyone feel included. (D) They are doing a good job of including and respecting different people.

193.What is the best approach for a company to foster both cultural fit and diversity simultaneously? (A) Prioritizing hiring individuals with similar values and beliefs as the company while providing fair opportunities for all applicants. (B) Seeking individuals who can bring new perspectives and ideas to the company while valuing cultural fit. (C) Encouraging the inclusion and support of individuals with similar backgrounds through specialized programs and groups. (D) Ensuring a mix of people from different backgrounds and experiences while neglecting the concept of cultural fit.