194.Based on the summary, which of the following is NOT one of the key goals pursued by Joyful Travel Agency during their hiring efforts in 2020?
(A) Promoting diversity and inclusion in the workforce.
(B) Reducing employee turnover rates.
(C) Maximizing profits and revenue growth.
(D) Enhancing customer satisfaction and loyalty.

190.Based on the menu, which team member's suggestion is most likely to have been implemented? (A) Vivian. (B) Sue. (C) Paul. (D) None of the above.

191.What does "cultural fit" refer to in the context of hiring new employees? (A) Finding someone with similar values and beliefs as the company. (B) Treating everyone fairly and giving them an equal chance to get the job. (C) Having a mix of people from different backgrounds and experiences. (D) Creating rules and programs to make everyone feel included.

192.What does it mean when a company receives awards or special recognition for including and respecting different people? (A) Finding someone with similar values and beliefs as the company. (B) Having a mix of people from different backgrounds and experiences. (C) Creating rules and programs to make everyone feel included. (D) They are doing a good job of including and respecting different people.

193.What is the best approach for a company to foster both cultural fit and diversity simultaneously? (A) Prioritizing hiring individuals with similar values and beliefs as the company while providing fair opportunities for all applicants. (B) Seeking individuals who can bring new perspectives and ideas to the company while valuing cultural fit. (C) Encouraging the inclusion and support of individuals with similar backgrounds through specialized programs and groups. (D) Ensuring a mix of people from different backgrounds and experiences while neglecting the concept of cultural fit.

195.What does the 2020 report reveal about Joyful Travel Agency's hiring process in 2020? (A) It treated all applicants fairly and equally. (B) It focused on hiring candidates with the highest qualifications. (C) It exclusively targeted candidates from a specific cultural background. (D) It relied heavily on personal connections and recommendations.

196.What is the main goal of Toronto Tourism Success (TTS)? (A) To support businesses in the tourism industry. (B) To provide free advertising for local attractions. (C) To promote cultural events in Toronto. (D) To develop new technology for the tourism sector.

197.What does Toronto Tourism Success (TTS) offer to businesses in the tourism industry? (A) Discounted advertising rates in local newspapers. (B) Free travel vouchers for employees. (C) Tailored advice and unwavering support. (D) Exclusive access to city permits and licenses.

198.What does the Financial Aids Package offered by Toronto Tourism Success (TTS) include? (A) Free training courses and legal services. (B) Legal advice for businesses in the tourism industry. (C) Tax incentives for small businesses. (D) Funding options for marketing campaigns and infrastructure improvements.

199.What is the purpose of Oliver's email to Toronto Tourism Success (TTS)? (A) To inquire about sightseeing tours in Toronto. (B) To request a meeting regarding the tailored financial package. (C) To express gratitude for TTS's support in the local tourism industry. (D) To request advertising services for his gift shop.

200.Based on Oliver's email, which statement is NOT true about Polly Gift Shop? (A) Oliver is the owner of Polly Gift Shop. (B) Polly Gift Shop has five flagship stores in the Toronto area. (C) Oliver is interested in exploring the tailored financial package offered by TTS. (D) Polly Gift Shop specializes in selling handmade crafts.