2. Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data? (A) Supply chain management (B) Learning organizations (C) Scientific management (D) Customer relationship management

9. Your company has recently decided to design and manufacture a laptop that retails for under $50，in an effort to make information technology available to people in places like rural Africa and rural India. This is known as what type of strategy? (A) Bottom of the pyramid strategy (B) Skimming the barrel strategy (C) Cream of the crop strategy (D) Base price strategy

2. Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?
(A) Supply chain management
(B) Learning organizations
(C) Scientific management
(D) Customer relationship management

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