11. When a sender evaluates a communication method to judge scanability, he is checking if ________. (A)the recipient can easily browse the message for relevant information (B)the method allows recipients to process complex messages effectively (C)the method adequately conveys personal warmth (D) the method can easily transmit a large number of messages

8. Adam has to tell the members of his department that the office timings have changed from flexible timings to a strict nine-to-five day. He calls a meeting to explain the change. Participants begin arguing and asking multiple questions about the new timing policy. The next day, Adam realizes that most people still do not have a clear idea about the change, as a result of the confusion at the meeting. Which of the following explains why the message was not understood? (A)The recipients did not encode the message correctly. (B)The noise in the process interfered with the transmission of the message. (C)The channel was not appropriate for the delivery of this message. (D) The sender did not decode the message appropriately.

其他試題