25. Which of the following is a disadvantage of having a strong organizational culture?
(A) inability to respond to changing conditions
(B) low loyalty towards the organization
(C) decreased organizational performance
(D) high employee turnover

21. Which of the following dimensions of organizational culture refers to the degree to which organizational decisions and actions emphasize maintaining the status quo? (A) stability (B) attention to detail (C) people orientation (D) innovation and risk taking

22. Google has often been cited as a model for employee satisfaction. Google takes extensive care to ensure employees have the best available conditions to perform, ranging from free snack bars, free massages, innovation rooms, spas-on-site, and many more such measures. Which dimension of organizational culture is Google said to emphasize through such measures? (A) stability (B) attention to detail (C) aggressiveness (D) people orientation

23. A company whose managers focus on results, rather than how results are achieved, most likely possesses a high degree of ________. (A) aggressiveness (B) team orientation (C) outcome orientation (D) people orientation

24. Which of the following is a characteristic of an organization with a strong culture? (A) the core set of organizational values is zealously guarded by the management (B) emphasis is laid on the future of the organization, rather than acquainting employees with company history or past heroes (C) management strives to delink shared values from behaviors as much as possible (D) culture conveys consistent messages about what is important to the organization

26. The original source of an organization's culture usually reflects ________. (A) the vision or mission of the organization's founder (B) the composition of its productive workforce (C) the degree of success that the organization has achieved (D) the present conditions in which the organization functions

27. ________ is a process that helps new employees learn the organization's way of doing things. (A) Externalization (B) Transculturation (C) Socialization (D) Deculturation

28. Organizational ________ typically contain narratives about significant events or people in the organization. (A) language (B) material artifacts (C) stories (D) rituals

29. The term ________ refers to repetitive sequences of activities that express and reinforce the important values and goals of the organization. (A) corporate rituals (B) organizational culture (C) employee mentoring (D) business ethics

30. Which of the following is an example of a corporate ritual? (A) Company executives using company-specific jargon or slogans intended to inspire other employees to perform better. (B) Employees swapping stories about the company's history and past heroes who have made significant contributions to the company. (C) The assortment of material artifacts that characterize an organization, including the layout of its facilities, how its employees dress, and the types of automobiles provided to top executives. (D) Companies hosting annual parties to commemorate employee contributions and reward outstanding performance.

31. In an organization whose culture conveys a basic distrust of employees, managers are more likely to use a(n) ________ leadership style. (A) laissez-faire (B) participatory (C) authoritarian (D) democratic