10. According to Herzberg's two-factor theory, which of the following is a motivator?
(A)working conditions
(B) responsibility
(C)security
(D)salary

1. The hierarchy of needs theory of motivation was proposed by ________, a psychologist who proposed that within every person is a hierarchy of five needs. (A)Douglas McGregor (B) Frederick Herzberg (C)David McClelland ((D)Abraham Maslow

2. According to Maslow's hierarchy of needs theory, when an employer provides his employees health insurance, he is taking care of their ________ needs. (A)esteem (B) safety (C)self-actualization (D)social

3. In the context of Maslow's hierarchy of needs theory, when a company names an "Employee of the Month" and "Employee of the Quarter," the company is addressing employees' ________ needs. (A)safety (B) physiological (C)esteem (D)self-actualization

4. According to Maslow's hierarchy of needs theory, a person's needs for growth, achieving one's potential, and self-fulfillment, and the drive to become what one is capable of becoming constitute his or her ________ needs. (A)safety (B) physiological (C)social (D)self-actualization

5. Which of the following needs is a lower-order need in Maslow's hierarchy of needs theory? (A)safety (B) social (C)self-actualization (D)esteem

6. According to Maslow's hierarchy of needs theory, ________ needs are predominantly satisfied externally while ________ needs are satisfied internally. (A)safety； self-actualization (B) social； physiological (C)self-actualization； physiological (D)social； safety

7. McGregor's Theory X assumes that employees ________. (A)need to be closely controlled to work effectively (B) exercise self-direction (C)seek out and accept responsibility (D)enjoy work

8. Irene, CEO of a small company, strongly believes in Douglas McGregor's assumptions about human nature. Which of the following management practices is Irene most likely to favor to maximize employee motivation? (A)a top-down decision-making structure (B) a stringent system of monitoring and controlling employees (C)participatory management (D)making jobs narrower in scope and shallow in depth

9. Frederick Herzberg's two-factor theory proposes that ________. (A)extrinsic factors are associated with job dissatisfaction (B) intrinsic factors cause job dissatisfaction (C)intrinsic factors have little effect on job satisfaction (D)extrinsic factors have the maximum effect on job satisfaction

11. Which of the following is true about Herzberg's two-factor theory? (A)Herzberg's theory has influenced how we currently design jobs. (B) To motivate people, Herzberg suggested emphasizing the hygiene factors of a job. (C)According to Herzberg, removing dissatisfying characteristics from a job will invariably make that job more satisfying and motivating. (D)Herzberg believed that the factors that led to job satisfaction were the same as those that led to job dissatisfaction.

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