11. Which of the following is true about Herzberg's two-factor theory?
(A)Herzberg's theory has influenced how we currently design jobs.
(B) To motivate people, Herzberg suggested emphasizing the hygiene factors of a job.
(C)According to Herzberg, removing dissatisfying characteristics from a job will invariably make that job more satisfying and motivating.
(D)Herzberg believed that the factors that led to job satisfaction were the same as those that led to job dissatisfaction.