試題詳解

22. Which of the following is true regarding the changes that a manager's job is undergoing?
(A) Digitization hardly affects a manager's responsibilities.
(B) Innovative efforts are exclusively important for managers serving in high-tech organizations.
(C) According to managers, employees contribute the least to the success of a customer service organization.
(D) Managers practicing sustainability integrate economic, environmental, and social opportunities into the business strategy.