5. Which of the following is an example of an efficient manufacturing technique?
(A) increasing product reject rates
(B) meeting customers' rigorous demand
(C) cutting inventory levels
(D) increasing the amount of time to manufacture products

1. Which of the following statements regarding managers in today's world is accurate? (A) The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors. (B) Their age range is limited to between 30 and 65 years. (C) They can be found exclusively in for-profit organizations. (D) They are found only in large corporations.

2. Supervisor is another name for which of the following? (A) top manager (B) first-line manager (C) team leader (D) middle manager

3. Managers with titles such as regional manager, project leader, or division manager are ________. (A) top managers (B) production managers (C) first-line managers (D) middle managers

4. ________ have titles such as executive vice president, chief operating officer, and chief executive officer. (A) Middle managers (B) First-line managers (C) Team leaders (D) Top managers

6. An automobile manufacturer increased the total number of cars produced keeping the production cost the same. The manufacturer ________. (A) increased its equity (B) increased its effability (C) increased its effectiveness (D) increased its efficiency

7. Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals. (A) effectiveness； effability (B) efficiency； experience (C) efficiency； effectiveness (D) effectiveness； efficiency

8. Henri Fayol, in the early part of the twentieth century proposed that all managers perform ________ functions. (A) three (B) nine (C) five (D) four

9. Establishing strategies for achieving organizational goals is a part of the ________ function. (A) organizing (B) coordinating (C) planning (D) leading

10. A manager resolving conflict among organizational members is performing which of the following functions? (A) leading (B) organizing (C) controlling (D) planning

11. The process of monitoring, comparing, and correcting is called ________. (A) planning (B) leading (C) controlling (D) organizing