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110年 - 110 國立臺灣大學_碩士班招生考試_部分系所:管理學(A)#102016

科目：研究所、轉學考(插大)-管理學 | 年份：110年 | 選擇題數：50 | 申論題數：0

試卷資訊

所屬科目：研究所、轉學考(插大)-管理學

選擇題 (50)

1. The management nt process functions consist of_______. (A) planning, organizing, staffing, and directing (B)planning, organizing, leading, and directing (C)planning, organizing, leading, and staffing (D)planning organizing, leading, and controlling
2. Adam Smith advocated_______ to produce produets more quickly. (A)job specialization (B)division of labor (C) unity of direction (D)centralization
3. Whereas _______is concerned with the means of getting things done,_______ is concerned with the ends, or attainment of organizational goals. (A)cffectiveness； efficiency (B)eficiency, effoctiveness (C) effectiveness: goal attainment (D)goal attainment； effciency
4._______describes non-required employee activities that may or may not be rewarded but that contribute to the organization by improving the overall quality of the setting in which work takes place. (A) creative task performance (B)adaptive task performance (C)counterproductive behavior (D)contextual perfornance
5. An organiza zation's cullure is _______. (A) represented in organizational meetings by the top mar anager of the organization (B)represented by a common perception held by interest groups that watch the organization (C)represented by a common peeception beld by the organization's members (D)changed when the organization is purchased by new owners
6. The reas son that a n nation's cultural differences are the most diffieult to gain information about is because _______. (A) peoplc tend to be sensitive about their own eulture (B)providing this infornation to foreign organizations roduces a competitive busincss advantage (C) there is little written on tbe issue (D)"natives" are least capable of explaining the unique characteristics of their own culture
7.Bily Jean was angry that her supervisor told her she had to change the way sbe performed the job to inerease her effieieney. However, the supervisor's position gave him the_______ to change Billy Jean's work behavior. (A) leadership (B)hierarchy (C)nutbority (D)empowerment
8.With the stakeholder ider approach of dea ealing with environmental issues, the organization chooses to respond to_______. (A) the demands made by the strongest stakeholders (B)multiple demands made by social stakcholders (C) the demands made by govemmental stakeholders (D)multiple demands made by stakeholders
9. Selena facilitates a monthly forum that provides team members across various functions and locations throughout her company an opportunity to share ideas, concerns, and solutions related to the work environment. She is acting in the role of a ________by enabling diverse individuals to coordinate their efforts. (A)figurehead (B)liaison (C)negotiator (D)disturbance handler
10. Josh works for ar an advertising ageney. He works in a matrix setting. Under such a condition, which of Fayol's principles of management is likely to be violated? (A) initiative (B)unity of command (C)division of Labor (D)unity of direction
11.____________ is an approach to managing in which managers establish, promote, and practice what an organization stands for and believes in.(A)cause-related marketing(B)values-based management(C)ethical marketing(D)beliefmanagement
12. Planning invelves defining the organiz nization's goals, establishing an overall strategy for achieving those guals, and developing a comprehensive set of pians ________. (A) as to which shift will perforn what work functions (B) to determine which manager will be over which departrment (C) to intcgrate and coordinate organizational work (D)to establish the quality and quantity of work to be accomplished

13. With traditional goal setting, the goals are set at the top level of management and_________.(A) then they become the responsibility of first-line management to achieve the goals(B)then they are broken down into sub-goals for each level of the organization(C)all the efforts to achieve the goals are directed by top management to ensure that they are achieved(D)then they are delegated to the next lower level to be achieved
14. ________is the collection of managerial decisions and actions that determine the long-run performance of an organization.(A)planning(B)goal-oriented management(C)strategic management(D)leadership
15. Cost leadership as a st a strategy requires a firm to ________. (A) ageressively sarches out efficiencies to maintain the lowest cost structure (B) be unique in its product offering (C)aim at a cost advantage in a niche e market (D)aim to be similar to its competition in mvost operations

16. Jason's manager asked him to take the lead on learning a new software program. He empowered him to engage thenecessary team members and develop a proposal on how it could be leveraged. This is an example of(A)job enlargement(B)job simplification(C)job enrichment(D)span of control
17. Which of the following is not a force in the Porter's five forees model of industry attractiveness? (A) opportunity for new entrants (B)opportunity for substitutes (C) bargaining power of suppliers (D)sustainable competitive dvantage for customers

18. Ann doesn't want to deliver face-to-face performance feedbacks to employees with poor performance rating.Therefore, she gives her subordinates all a high rating. Which of tbe following errors is she falling prey to?(A) halo(B)contrast(C)central tendency(D)leniency
19. The factors that increase se normative commitment include (A). salary and other monetary benetits (B)a sense that the organization has invested in the employee (C)links to the local community (D)organizational culture
20. In Michael Porter's five forces model of competition,_________ is determined by the height of barriers t ers to entry, such as economies of seale and brand loyalty. (A)threat of substitutes (B) threats of new entrants (C) bargaining power of buyers (D)bargaining power of suppliers

21. Which of the following statements is true of outsourcing?(A)  it involves significantly low amounts of transaction costs(B)it is the most viable option for companies seeking to avoid becoming hollow(C)it carries a risk of proprietary technology being expropriated by the contract manufacturer(D)it requires firms to mect the scale of market demand by commiting to long-term capital investments

22. In the context of management, hierarchy refer to(A) a reporting relationship in which an employee receives orders from one's direct superior(B)formal written instructions that specify actions to be taken under different circumstances(C)the performance gains that result when individuals and departments coordinate their actions(D)the methodical arrangement of positions to provide the organization with the greatest benefit
23. Michael Porter's competitive strategies framework identifies three generic competitive strategics: cost leadership, differentiation, and________. (A)depth (B)breadth (C)revenue growth (D)focus
24. True learning only oceurs rs when (A) changes in behavior become relatively permanent (B)novices distinguish tbemselves from experts (C)employees are assigned larger respon onsibilities (D)eployees avoid mimnicking the behaviors of experts

25. Expectancy theory focuses on deseribing(A)how goals are the primary drivers of the intensity and persistence of effort(B)the types of rewards people get from outside forees, such as wages and vacations(C)a form of intrinsic motivation in which merely performing the work tasks serves as its own reward(D)the cognitive process that employees go through to make choices among different voluntary responses
26. Planning tools and tecbniques will never replace the manager's __________in using the information gained to develop effective and efficient plans. (A)knowledge and exprtise (B)skills and capabilities (C)motivation and leadership (D)time and efforts
27. Which of the following is typically the strategic impetus for forward vertical integration? (A) being able to control the input resources of the industry value chain (B)gaining better access to end users and better market visibility (C) broadening the company's product line (D)allowing the firm access to greater cconomies of scale
28. On what basis are jobs grouped in order to accomplish organizational goals? (A) departmentalization (B)centralization (C)formalization (D)coordination
29. Maria, the HR manager of a landseape design company, has been asked to increase the level of efliciency at the workplace. She decides to restructure re work relationships within the company and eategorize people into units according to the kinds of job-specific tasks they perform. What will t ll the unit mostly likely to be? (A) task structure (B) divisional structure (C)functional structure (D)matrix structure
30. In reeent years, there has been a movement to make or organizations more flexible and responsive through_________. (A)centralization (B)decentralization (C) altemative orgunizational structure (D)customer-based structure

31. Denise is a freelance writer who works with a number of clients. She used to charge by the hour, but she has nowswitched to charging by the page. In other words, she has moved from a _______ schedule.(A)fixed interval to a fixed ratio(B)fixed interval to a variable ratio(C)variable interval to a fixed ratio(D)variable intervat to a variable ratio
32. When an organ anization assigns specialists to groups according to the projeets they are working on, this is ealled_________. (A)divisional structure (B)functional structure (C)product structure (D)matrix structure
33. Jane is faced with multiple choices of suppliers who have the same product at virtually the same price. However, she has a short amount of time to make up her mind, so she can only choose one from the list she has now. Why type of decision does this represent? (A) programmed (B)bounded (C)groupthink (D)satisficing
34. Matrix structure re mixes characteristics of functional departmentalization and________. (A) Product departmentalization (B)process departmentalization (C)a dual chain of command (D)a narrow span of control

34. Matrix structure mixes characteristics of functional departmentalization and(A)product departmentalization(B)process departmentalization(C)a dual chain of command(D) a narrow span of control

36. Competitive pressures stemming from buyers' bargaining power tend to be weaker when(A) the number of buyers is small, such that each customer's business tends to be particularly important to a seller(B)buyer demand is growing slowly or maybe even declining(C)the costs incurred by buyers in switching to competing brands or to substitute products are relatively high(D)buyers are well inforned about sellers' products, prices, and costs
37. Employees are engaged in__________ when they shape, mold, and redefine their jobs in a proactive way. (A) job crafting (B)job enrichment (C)job enlargemnent (D)satisfaction remodeling
38. Environmental scanning creates the foundation for______. (A) project management (B)forecasts (C)benchmarking (D)budgeting
39. An example of_________ is when an organization possesses a characteristic that sets itself apart from competitors, and this gives the firm a distinct edge. (A)core competence (B)competitive power (C)legal propriety (D)competitive advantage
40. The tests of a resource's competitive power are often referred to as the (A). SWOT analysis (B)competitive advantage sustainability test (C)SCIR test, which asks if a resource is sustnibable, competitive, intemalized, and reproducible (D)VRIN test, which asks if a resource is valuable, rare, inimitable, and nonsubstitutable

41. Company X has been the market leader for vision care products such as eyeglasses and lenses. It has also recentlydeveloped the use of laser technology to correct eye defeets. Because of its prior related experiences, it has beensuccessful in recognizing the value of new information and using it to develop new technologies ahead of others. Thisphenomenon is called:(A)exploitation(B)technology determinism(C)technology creativity(D)dynamic capability
42. When deciding on the catering budget for her upcoming wedding, Lucy was told that typically around 10% of invited guests usually decline. Lucy is using a(n)__________ to simplify her decision making. (A) representative bias (B)heuristic (C)confirmation bias (D)illusion of control
43. In the conte ext of factors t s that infuence the motivation to learn, which of the following management actions is likely to increase employees' self-efficacy? (A) making it clear that only the best of the employees can get through the training progras (B)communicating that training will focus on identifying arens of incompetence (C) informing the employees about the times thbeir peers have failed to benefit from the training (D) emphasizing that leaning is under the employocs' personal control

44. Assigning designers, production workers, and salespeople to a common work group to develop a new product is known as a__________ team.(A)differentiated(B) product(C)cross-functional(D) weak

45. Which of the following are the two dimensions of environmental uncertainty?(A) degree of change and degree of complexity(B)degree of change and degree of volume(C)degree of complexity and degree of impact(D)degree of impact and degree of timing

46. Agency costs are likely to nrise when(A) principals and agents have different goals(B)owners and managers are the same(C) stockholders are involved in day-to-day operations of the company(D)there is information symmetry between the agent and the principal
47. The final step in the decision-making process is to _________.(A) pick the criteria for the next decision (B)reevalunte th the weighti tings of the eriteria until they indicate the correct outcome (C)evaluate the outcome of the decision (D)reassign the ratings on the criteria to find different outcomes

48. A company decides to let go of some employees due to a financial crisis. Iris loses her job, while her colleagues with similar performance ratings and productivity retain their jobs. Iris's judgment of her loss when compared to her colleagues' is a perception of(A) interactive unfairness(B)process unfairness(C)procedural unfaimess(D)outcome unfairness

49. Which of the following is not a feature of a transnational corporation?(A)decision making takes place at the local level(B)nationals are typically hired to run operations in each country(C)marketing strategies are tailored to each country's culture(D)products are manufactured only in the local country
50. A ___________design is not limited to horizontal, vertical, or ext ternal boundary imposed by a conventional strueture. (A) learing organization's (B)threatened organization's (C)functional (D)boundary less organization's

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