28. ________ is the tendency for individuals to attribute their own successes to internal factors such as ability or effort while putting the blame for personal failure on external factors such as luck.
(A)Self-serving bias
(B)Fundamental attribution error
(C)Stereotyping
(D) Assumed similarity

24. A test that Jake took at a career counseling session indicated that he preferred coordinated physical activity. He also turned out to be stable and conforming to expected standards. Which of the following occupations is likely to be a good match for Jake? (A)farmer (B)economist (C)biologist (D) counselor

25. Bridget prefers rule-regulated, orderly, and unambiguous activities. She doesn't have a lot of imagination but could be described as conforming and efficient. Which of the following describes Bridget's personality? (A)social (B)conventional (C)artistic (D) enterprising

26. ________ is the process of organizing and interpreting sensory impressions to give meaning to the environment. (A)Attribution (B)Perception (C)Learning (D) Selection

27. If everyone who's faced with a similar situation responds in the same way, we can say the behavior shows ________. (A)distinctiveness (B)reliability (C)consensus (D) internal attribution

29. When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called ________. (A)self-serving bias (B)stereotyping (C)assumed similarity (D) the halo effect

30.________ behavior is voluntary or learned behavior. (A)Dissonant (B)Reactive (C)Operant (D) Reflexive

31. After watching a behavior in a social learning situation, a person can learn by performing the behavior. This is known as learning by ________. (A)attention (B)retention (C)reinforcement (D) motor reproduction

32. If an employee does not exhibit a desired behavior, a manager might use ________. (A)positive reinforcement by reducing the threat of a punishment (B)negative reinforcement to increase the recurrence of the behavior (C)reflexive behavior to encourage positive results (D) shaping to guide the employee to learn the desired behavior

33. Which of the following is true for Gen Y workers? (A)They are dedicated workers and follow office rules and dress codes strictly. (B)They are accepting of the prevailing order and style of working and easily fit into it. (C)They are knowledgeable and willing workers, but do not compromise on their personal lives. (D) They have a deep-seated need for boundaries and structure and dislike multitasking.

34. Although Mary tries to meet the target sales for all products, she is torn between her beliefs and the actions she must take. This inconsistency or incompatibility is known as ________. (A)cognitive dissonance (B)difficult objectives (C)negative feedback (D) management by objectives